Frequently Asked Questions
What is stocked in the kitchens?
We provide all dinnerware and flatware, a variety of utensils for cooking/baking/serving/etc., all major and minor appliances including blender, toaster, and coffee maker, as well as non perishable spices and herbs.
What else do you supply in your units?
We provide Trash Can liners, Laundry Detergent, Hand and Body Soap, Dish Soap, Dishwasher soap, Kitchen Sponge, and paper products to start off your stay.
What appliances are in the units?
Appliances vary by unit, but most include Washer/Dryer, Dishwasher, Oven/Stove, Microwave, Blender, Toaster, Coffee Maker, Telephone, Television, DVD Player, Wireless Internet, Alarm Clocks, Charcoal or Gas BBQ, Iron and Ironing Board. Please note that not all units are stocked with these appliances. Please inquire for amenities specific to a unit.
Do you supply all linens?
Yes, we provide all bed and bath linens.
Do you supply beach toys, beach chairs, boogie boards, etc?
We only supply beach towels to accommodate the number of guests that the unit sleeps. For rentals of boogie boards, sand toys, umbrellas, and beach chairs, please refer to our Preferred Vendors Page
Do your units have air conditioning or heat?
You will find heating but no air conditioning. Thankfully, being on the coast we have a wonderful breeze that allows you to open the windows to cool off the home. We also provide fans in every room, and additional fans can also be requested if needed. Several of our units have ceiling fans as well.
Do all of your units have spas? Are they private?
MOST of our units have a spa. Properties that do not have spas are 808 Neptune Ave and 835 S. Pacific St. They are all private, except 817-821 has a shared spa. Each spa can accommodate 4-6 guests. They are maintained & cleaned between every stay.
What is the parking situation for each unit?
Encinitas Properties – Because of City Regulations, you may only have the indicated maximum amount of cars. Unfortunately, there is NO street parking allowed.
- 396: 4 cars maximum
- 808: 2 cars maximum
- 950: 2 cars maximum
- 952: 2 cars maximum
- 1084: 3 cars maximum
- 1086: 2 cars maximum
Oceanside Properties – Street Parking IS allowed. There is no maximum number of cars. We can only guarantee garage spots. There is no driveway parking. For certain properties such as 835 and 817-821, there is no guaranteed parking, and everything is first come first serve.
What do you suggest bringing?
San Diego has an average temperature of about 70 degrees, so you should be fine in just about anything! If you are coming between November and May, it might be a good idea to pack a couple warmer sweaters and a waterproof jacket as well…just in case.
Things you might not think to bring, but should!
- -Wetsuit (if you plan on surfing in the winter)
- Saran wrap and foil for leftovers
- -Beach and sand toys for the kids
- -Beach chairs
- -Umbrella (beach and rain)
- -Playing Cards and Board Games
- -Your Favorite DVDs and books (we supply the DVD player)
- -Ice Chest (for those long beach days)
Are my pets allowed?
Yes! Most of our units are pet friendly. There is a $250 pet fee for all of our 2+ bedroom properties, and a $125 fee for all of our 1 bedroom properties.
Can I bring my pets to the beach?
How can I book one of your vacation rentals?
There are several ways to book with us!
→Book online! Put in your arrival and departure date to search by availability, or click on a specific property to view that property’s availability. Then follow the booking instructions
→Call us at 858-759-0381, and we will be happy to assist you. There is a reservationist available 7 days per week, 8am-9pm, PST
→Email us any time at email@example.com
If I book online, when is my reservation confirmed?
Your reservation is confirmed immediately, once we receive either your online booking, your agreement to the terms and conditions, or the signed rental agreement.
What sort of payment methods do you accept?
We accept Credit Cards from Visa, American Express and MasterCard, as well as Checks.
Do you collect a security deposit?
We do not collect a security deposit. Instead, we collect a $55 damage waiver fee per unit, which covers up to $1500 in accidental, non-intentional damage to the unit.
What other fees are there besides the rent?
Along with the damage waiver fee, we also collect a turnover fee and a tax.
What is your deposit policy?
If you book with us outside of 90 days from your arrival date, we collect $500 per week per unit that you have booked. 90 days prior to your arrival date, we then collect the remaining balance.
If your booking is within 90 days of your arrival date, we collect the full balance.
What is your cancellation policy?
Rent Money is Non-Refundable. However, we will make every effort to re-rent the time spot you had and if it can be rented, you may have money refunded less $500 per week for re-rental charge. All cancellations must be submitted in writing. We then will try and re-rent the property for your dates and return to you whatever we can rent it for, less a $500 re-rent fee. We highly suggest that you purchase travel insurance, in which case the travel insurance company will refund you the full amount you originally paid.
Is there a minimum stay?
Yes, we have a seven (2) night minimum stay year round!
What are the check-in and check-out times and days?
Check in is at 4:00pm, and check out is no later than 10:00am. You may check in and out on any day you’d like.
I have already booked. Can I still order travel insurance?
Yes. Guests who initially decline insurance protection can elect to purchase coverage up to the date the final rental payment is made (90 days prior to arrival date). If you are making your reservation within this 90 day window, you must purchase it at time of booking. Please refer to our travel insurance page for more information.
Del Mar is the closest place with a pet-friendly beach. From our Encinitas properties, it is about a 7 minute drive up the coast, and from our Oceanside properties, about a 15 minute drive. To get there, hop onto Highway 101 and head South. Dog Beach is located just south of Via De La Valle.
North of 29th Street: From June 16th through Sept. 14th, dogs on a leash are allowed. From Sept. 15th through June 15th, dogs are allowed off-leash and under voice control.
South of 29th Street and North of Powerhouse Park: From Oct. 1st through May 31st, dogs on a leash are allowed. From June 1st through Sept. 30th, dogs are not permitted.
South of Powerhouse Park: Dogs on a leash are allowed year round.
Am I allowed to have alcohol, glass containers, or fires on the beach?
Alcohol and glass containers are prohibited on the public beaches. If fire rings are available, you may use those. Otherwise, open fires are not allowed.
What are the best beaches near my rental?
Please refer to our Beach Guide
When are the life guard towers open?
Encintas: Lifeguard towers are open from 10am to 6pm during the summer season only (late June to Labor Day)
Oceanside: Lifeguards operate year round. Throughout the summer months, towers are open from 8am to 8pm, and during the winter months, they are open from 8am to 5pm.
What documentation is required to visit Tijuana and Baja California?
Tijuana, the closest Mexican City, is approximately 16 miles south of downtown San Diego. International travelers visiting Mexico need a valid passport and a multiple entry visa, or visa waiver, to re-enter the United States. New rules instituted January 2007 require all U.S. citizens traveling by air to present a valid passport. Beginning 2008, U.S. citizens traveling by land and sea may also be required to present a passport.
What’s the typical weather in San Diego?
San Diego enjoys beautiful weather year round with an average daily temperature of 70.5 degrees Fahrenheit (21.4 degrees Celsius). A marked feature of the climate is the wide variation in temperature within short distances due to the topography of the land. You can enjoy coastal, mountain and desert environments all in the space of one day. For more information visit our Weather page.
Still have a question? Email or Call us at 858-759-0381. We are always here to help!