Cancelling a Reservation
– Reservation’s under 7 days of arrival will have no monies refunded.
- Cancellations between 7 - 60 days of arrival will receive a credit of 100% of the TOTAL will be applied towards a future stay.
-Cancellations with 61+ days from arrival will receive a credit of 10% of the TOTAL will be applied towards a future stay.
Cancellation Policy During COVID-19 (Coronavirus)
- Cancellations between 0-60 days of arrival will receive a credit of 100% of the TOTAL will be applied towards a future stay.
- Cancellations with 61+ days from arrival will receive a credit of 10% of the TOTAL will be applied towards a future stay.
- Credit must be used within 1 year of reservation date
All cancellations MUST be submitted in writing.Contact office for further details
COVID-19 Rental Agreement
As the COVID-19 situation develops our team is continuing to provide exceptional service while complying with local ordinances regarding short term rentals. Every stay must be observing the Good Neighbor Policy and one of the following reasons to travel:
-To provide COVID-19 mitigation and containment measures (for example, isolation and quarantine or the housing of displaced persons)
-To provide housing for essential critical infrastructure workers
If your stay purposes do not observe the above reasons please contact us so we might find alternative solutions for you and your group (which may include 100% credit for a stay when restrictions are lifted).
Please contact us at firstname.lastname@example.org to verify documentation or with any questions. If we do not hear from you prior to your scheduled arrival our team may have to cancel your booking. Please consider this a formal notification of our current policies. Should you arrive outside operating hours and have not verified documentation we will not be able to provide access to the property or consider that breach of contract which may lead to eviction from the property.
STR Guest Responsibilities
Vehicles shall be parked in garage, driveway, and on-site designated parking spaces whenever possible. Please avoid parking on street if on-site parking is available. No vehicles shall be parked on a designated fire lane nor block or restrict access to adjacent properties.
The maximum number of occupants shall be two adults per bedroom plus two people per unit (including children).
3. Daytime Guests
The maximum number of daytime guests allowed in a STR unit shall be 10 guests, regardless of bedroom count. Daytime guests are allowed between 7am and 10pm.
Any disturbing, excessive, or offensive noises as defined in Section 38.17 of the Oceanside City Code shall be prohibited between the hours of 10pm and 10am.