Welcome

IMPORTANT CONTACT NUMBERS

Guest or maintenance issues:

Landline: 760-687-2270
Text: 760-280-7404
App: Upkeep

After-hour emergencies or noise disturbances: 760-547-7182

Reservations or extended stays: 888-338-0061

*The after-hours line (8 PM to 8 AM) is for EMERGENCIES ONLY. If you do not hear from us within one hour of leaving a message on the emergency line, please call the reservations line. If the emergency line is used for non-emergencies, the tenant may incur a $50 after-hours service fee. If you have a non-emergency issue after hours, please call the guest issues line at 760-687-2270 and leave a message; someone will get back to you the next day.

If complaints are made by neighbors after 9 PM, there may be a fee assessed. View our terms and conditions to review these noise policies.

ARRIVAL INFORMATION

Check-In and Check-Out Time

Check-in: 4:00 PM

Check-out: 10:00 AM

Failure to comply will result in an additional charge of $500 per hour. These times are not flexible unless approved, paid for, and confirmed in writing by Beachfront Only.

→ Interested in Early Check-In / Late Check-Out?

Early check-in: 2:00 PM

Late check-out: 12:00 PM

If our schedule allows, we do offer early check-in and late check-out; the fee is approximately $50 per bedroom plus tax.* These fees enable us to hire extra cleaning staff for the limited turnover time.

*If you booked an -X unit, you may book an early check-in for one unit; -1/-A or -2/-B to keep additional costs down. Please contact our office at 760-687-2270 for further details.

PARKING INFORMATION

Parking varies by property (on-street or garage), please reference your guest portal or parking diagram, located on our website.Extra parking is available at our local headquarters: 1640 OceansideBlvd, Oceanside, CA 92054.All guests must pick up a physical parking pass to avoid towing.

INTERNET ACCESS

Network: Property #

Password: beachfront

* For video instructions on common items, CLICK HERE *

GENERAL INFORMATION

Cleaning Services and Supplies

Every unit has been cleaned and prepared prior to your arrival. If there is a problem with cleanliness, please call 760-687-2270 and let us know immediately. If you would like additional cleaning service during your stay, please call our office at 760-687-2270 to make those arrangements (subject to management’s approval).

We have provided an initial supply of paper products for your convenience.

Emergency Shutoffs

Please contact the property management if you need to use any emergency shutoff. Call 760-687-2270 during work hours and 760-512-0443 during non-work hours.

Fire and FIre-Pits

In the event of a fire, call 911, immediately. Fires are only permitted in designated fireplaces or fire-pits on property. Fires are NOT permitted on the beach.

Furnishings/Equipment

All rental properties have fully equipped kitchens and living areas. To avoid possible damage and/or fees, it is best not to move the furniture. If furniture is moved, we do ask our guests to move it back to its original location(s). Please respect any locked closets; these are maintained for the property owner’s personal use.

Garbage Collection

Oceanside: Fridays
Encinitas: Mondays
Carlsbad: Mondays

Please place all trash in the provided bins. These bins may be located behind or beside the property or in the garage.

Grills and Balconies

Be careful when using the barbecues and do not leave hot coals unattended. Close west windows if your grill becomes smoky, as it can set off the smoke detectors in the unit. Always keep the lid closed when barbecuing.

Please do not hang any items on balcony railings, such as towels and bathing suits, or throw anything from the balconies.

Heaters

Space heaters are located in closets. Only use when necessary and never leave on while unattended. We want to be kind to our planet and not waste precious resources.

Hair-Dryers

There is at least one hair-dryer in each unit–located in one of the bathrooms. Please return the hair-dryer to the same bathroom at the end of your stay.

Linens/Towels/Laundry

Please do not remove any linens from the unit except for beach towels.

Our units have high efficiency washing machines. As such, they cannot tolerate very much detergent. Please only use ¼ cup of laundry detergent or 1 detergent pod.

Locks and Key Codes

Please remember the codes to your units and do not give these out to anybody other than those staying in the unit with you. Use the hotel locks on the front doors at night. Always lock the doors when you leave the unit.

Lost and Found

Remember to check thoroughly for any personal items before leaving. We will collect items left behind and hold them for 3 weeks. You may request to have any lost items returned to you, but you will be charged a minimum of $25.00 for shipping.

Maintenance Issues

If any maintenance problems arise, please call us at 760-687-2270 immediately.

Noise Policy

We abide by the Good Neighbor Policy and want to remind all of our guests to keep their noise level down after 9 PM. Our homes are in residential neighborhoods and we want to be respectful of all residents. If complaints are made by neighbors after 9 PM, there may be a fee assessed. View our terms and conditions to review these noise policies.

Pets

Pets are only allowed in our units if agreed upon and stated in the rental contract prior to check-in. Never leave pets unattended. If we find you have brought a pet that has not been registered, additional fees will be incurred.

Refrigerator(s)

Please keep the refrigerator at its factory settings. A common mistake is to turn the setting to “High” after shopping, in an attempt to cool down all new food in an empty refrigerator. Please DO NOT do this. One option is to leave all non-perishable items out of the refrigerator, such as canned drinks, and let the perishables become cold first.

WARNING: Changing the setting to “High” may cause the condenser to freeze up. This could result in a maintenance call and your food could be spoiled at your expense.

Smoke-free Policy

Smoking of any kind (cigarettes, vaping, marijuana, etc.) is NOT ALLOWED on any Beachfront Only properties, including patio areas. Failure to comply will result in a smoking fee of $500.

Thermostat

In an effort to be kind to our planet and not waste precious resources, please do not leave the heat or air on with the windows or doors open. Please turn the units off when you leave the property.

Toilets

Most toilets at our rentals are serviced by a sump pump.

Do NOT flush anything other than toilet paper in order to prevent a clog or back up.

Umbrellas

When umbrellas are not in use, please close and tie up. The wind may result in damage or carry them down the beach.

TV/INTERNET INSTRUCTIONS

TV / Cable

The majority of our TVs are serviced with HDTV antennas; these allow you to access a variety of local channels.

If you cannot get your TV to operate, make sure you are on the correct input.

Wireless Internet

This unit is Internet ready. To access, please make sure you have your Wireless Card or Airport enabled.

Network name: your unit number

Password: beachfront

FIRE PIT INSTRUCTIONS

The Fire Pit Instructions Listed Below Only Apply to Certain Units.

Turn the timer to the desired amount of time.
Turn the gas knob to the right.
Using a BBQ lighter, ignite a flame in the center of the rocks. For your safety, do not put your face or clothing anywhere near the flame.
The fire pit will turn off automatically when the timer runs out.

SPA INSTRUCTIONS

The Spa Instructions Listed Below Only Apply to Certain Units.

The spa is set to remain on at all times.
You can adjust the temperature to your preferred setting by pressing the up and down arrows. Please make sure you keep the spa covered when not in use.
To turn the jets on, press the “jets” button once. Press the jets button twice for a stronger pressure. And a third time to turn the jets off.
Please do not push buttons multiple times.

SAFETY INFORMATION

Beach

It is important to abide by any posted beach rules and/or lifeguard instructions. If you find yourself caught in a riptide, call and wave for help. Do not attempt to swim back to shore against the rip current as this may tire you out. Try floating and moving/swimming away from the rip tide, parallel to shore, and then follow breaking waves back to shore at an angle.

Emergency Shutoffs

Please contact the property management should a need arise to use any emergency shutoff.

Call 760-687-2270 during work hours and 760-512-0443 during non-work hours.

Fire

In the event of a fire, call 911, immediately. Fires are only permitted in designated fireplaces or fire rings on property. Fires are NOT permitted on the beach.

Fireplaces

Only a responsible adult should light the fireplace. When lighting a gas fireplace, have a long lighter ready. As you ignite the lighter, slowly turn the fireplace gas on. Please keep all body parts and additional people away from the fireplace when lighting.

Heaters

Never leave a heater on while unattended. Be sure to turn it off when you leave the unit.

Locks and Leaving the Rental

Lock ALL doors when you leave the property. Use the hotel lock at night.

Spas

Use the spa at your own risk and do not leave children unattended. For specific spa instructions, refer to the spa information on page 6.

Umbrellas

When umbrellas are not in use, please close and tie up. The wind may result in damage or carry them down the beach.